Helpdesk

2019-11-04T12:08:11Z

Mag1c:

Redbrick's Helpdesk is <s>a lazy shower of absolute wasters</s> an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins.

== The Helpdesk Team ==

* [[User: mag1c]]
* [[User: berns]]

Feel free to mail [https://www.redbrick.dcu.ie/about/contact/helpdesk helpdesk(at)redbrick(dot)dcu(dot)ie] with any problems at all. They also have an IRC channel: #helpdesk

== Helpdesk Tutorials ==
Here you can find guides on how to use different Redbrick services. These guides are maintained by the Helpdesk team - if there's something we've left out let us know.

=== Using Your Account ===
*[[Connect|Connecting to Redbrick]] - how to start using your account.
*[[Intro|Introduction to Redbrick]] - learn the basics.
*[[Hey|Hey]] - how to use Redbrick's instant messaging program, hey.
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account.
*[[Screen]] - a guide to using screen.
*[[Tmux]] - a guide to using Tmux
*[[Finch]] - command line tunnel to instant messaging, ie: msn, etc.

=== Chat ===
*[[IRC|Chat/IRC]] - find out how to chat with other brickies.
*[[Irssi]] - page about the irssi client, detailing more advanced features and commands.
*[[Weechat]] - this is an alternate chat client available on RedBrick.
*[[Bitlbee]] - use chat to connect to MSN, Yahoo & Google talk.
*[[Peepd]] - use chat to connect to Twitter.
*[[OtherIrcClients]] - use ssh forwarding to connect with your own IRC client on your computer.

=== Email ===
*[[Automatic Forwarding]] - how to remove or set up forwarding to different addresses.
*[[DCU Apps - Redbrick Email]] - setup your DCU Apps account to send and receive emails with your Redbrick address.
*[[Mutt|Using mutt]] - how to use mutt to read and send emails.
*[[Webmail]] - learn more about Redbrick's web-based mail clients.

=== Web ===
*[[Help:Contents|Redbrick Wiki]] - how to use this wiki.
*[[Webspace]] - how to use your Redbrick webspace and get your website up and running.
*[[Transferring Files]] - how to use WinSCP and transfer files to and from Redbrick.
*[[Htaccess|.htaccess]] - using htaccess to password protect areas of your site.
*[[PHP]] - tutorial on using PHP on Redbrick.
*[[Tomcat|TomCat]] - provides an environment for Java code to run in cooperation with a web server.
*[[Hosting Your Domain On Redbrick]] - a quick guide.

=== News / Message Boards ===
*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn.
*[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird.
*[[Newsbeuter]] - how to set up newsbeuter for your rss feeds

=== Unix ===
*[[Unix Intro]] - an introduction to Unix and basic commands that you can use on Redbrick.
*[[Unix Advanced]] - some more advanced Unix features.
*[[File Permissions]] - introduction to different file permissions and how to use chmod.
*[[SSH-Keys]] - connect without typing a password

=== Programming ===
*[[Programming On Redbrick]] - how to use Java, C and C++ compilers on RedBrick.
*[[Cplusplus|C++]] - how to write, compile and run C++ programs using the g++ compiler on RedBrick.
*[[svn|Subversion]] - Use Subversion for version control on RedBrick
*[[Mercurial]] - Use Mercurial for version control on RedBrick
*[[Git]] - use Git for version control on Redbrick

=== Misc ===
*[[Smilies]] - a guide on smilies, with lots of different and bizarre variations. :)
*[[Creating Man Pages|Creating your own man page]] - how to make your own man page.
*[[Makefiles]] - how to write makefiles.
*[[Vim text editor]] - how to use Vim.
*[[Acronyms]] - a list of commonly used acronyms.

==Other Useful Stuff==
These pages weren't written by us, but are equally helpful, so we've included them here, because we're nice :)

===Web===
*[[Installing Gallery On Redbrick|Gallery]] - how to install Gallery on your own webspace.
*[[Installing Wordpress on Redbrick|Wordpress]] - how to install a wordpress blog.
*[[DokuWiki_on_Redbrick|DokuWiki]] - how to install your own wiki.
*[[Vanilla_on_Redbrick|Vanilla]] - install a vanilla forum.
*[[PubCookie_on_Redbrick|PubCookie]] - restrict access to web pages to Redbrick members.

===Chat===
*[[Redbrick_Jabber/IM|Jabber]] - connect to the Redbrick jabber server.

===Internet===
*[[How-To:Port Forwarding|Port Forwarding]] - how to port forward through Redbrick.

===Unix===
*[[Mass Renaming Files]] - how to rename lots of files at once.

===Mac===
*[[Connecting_to_redbrick_with_Quicksilver|QuickSilver]] - connect to Redbrick from your Mac with QuickSilver.

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[[Category:Helpdesk]]
[[Category:HowTo]]

Redbrick Wiki - User contributions [en]

Helpdesk