Difference between revisions of "Helpdesk"

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===Web===
 
===Web===
*[[Installing Gallery On Redbrick|Gallery]] - How to install Gallery on your own Webspace.
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*[[Installing Gallery On Redbrick|Gallery]] - how to install Gallery on your own webspace.
*[[Installing Wordpress on Redbrick|Wordpress]] - How to install a wordpress blog.
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*[[Installing Wordpress on Redbrick|Wordpress]] - how to install a wordpress blog.
*[[DokuWiki_on_Redbrick|DokuWiki]] - How to install your own wiki.
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*[[DokuWiki_on_Redbrick|DokuWiki]] - how to install your own wiki.
*[[Vanilla_on_Redbrick|Vanilla]] - Install a vanilla forum.
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*[[Vanilla_on_Redbrick|Vanilla]] - install a vanilla forum.
*[[PubCookie_on_Redbrick|PubCookie]] - Restrict access to web pages to Redbrick members.
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*[[PubCookie_on_Redbrick|PubCookie]] - restrict access to web pages to Redbrick members.
  
 
===Chat===
 
===Chat===
*[[Redbrick_Jabber/IM|Jabber]] - Connect to the RedBrick jabber server.
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*[[Redbrick_Jabber/IM|Jabber]] - connect to the Redbrick jabber server.
  
 
===Internet===
 
===Internet===
*[[How-To:Port Forwarding|Port Forwarding]] - How to port forward through RedBrick.
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*[[How-To:Port Forwarding|Port Forwarding]] - how to port forward through Redbrick.
  
 
===Unix===
 
===Unix===
*[[Mass Renaming Files]] - How to rename lots of files at once.
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*[[Mass Renaming Files]] - how to rename lots of files at once.
  
 
===Mac===
 
===Mac===
*[[Connecting_to_redbrick_with_Quicksilver|QuickSilver]] - Connect to RedBrick from your Mac with QuickSilver
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*[[Connecting_to_redbrick_with_Quicksilver|QuickSilver]] - connect to Redbrick from your Mac with QuickSilver.
  
 
__NOTOC__
 
__NOTOC__

Revision as of 00:45, 6 December 2007

Redbrick's Helpdesk is an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins.

The Helpdesk Team

Feel free to mail helpdesk[at]redbrick[dot]dcu[dot]ie with any problems at all.

Helpdesk Tutorials

Here you can find guides on how to use different Redbrick services. These guides are maintained by the Helpdesk team - if there's something we've left out let us know.

Using Your Account

Chat

  • Chat/IRC - find out how to chat with other brickies.
  • Irssi - page about the irssi client, detailing more advanced features and commands.
  • BitchX - this is an alternate chat client available on RedBrick.
  • Bitlbee - use chat to connect to MSN, Yahoo & Google talk.

Email

  • Automatic Forwarding - how to remove or set up forwarding to different addresses.
  • Using mutt - how to use mutt to read and send emails.
  • Webmail - learn more about Redbrick's web-based mail clients.
  • Procmail - filter your mail and set up different mailboxes.
  • Spam Removal - a way of cutting down the spam in your inbox.

Web

  • Redbrick Wiki - how to use this wiki.
  • Webspace - how to use your Redbrick webspace and get your website up and running.
  • Transferring Files - how to use WinSCP and transfer files to and from Redbrick.
  • .htaccess - using htaccess to password protect areas of your site.
  • PHP - tutorial on using PHP on Redbrick.
  • TomCat - TomCat provides an environment for Java code to run in cooperation with a web server.

News

Unix

  • Unix Intro - an introduction to Unix and basic commands that you can use on Redbrick.
  • Unix Advanced - some more advanced Unix features.
  • File Permissions - introduction to different file permissions and how to use chmod.
  • SSH-Keys - connect without typing a password

Programming

Misc

Other Useful Stuff

These pages weren't written by us, but are equally helpful, so we've included them here, because we're nice :)

Web

  • Gallery - how to install Gallery on your own webspace.
  • Wordpress - how to install a wordpress blog.
  • DokuWiki - how to install your own wiki.
  • Vanilla - install a vanilla forum.
  • PubCookie - restrict access to web pages to Redbrick members.

Chat

  • Jabber - connect to the Redbrick jabber server.

Internet

Unix

Mac

  • QuickSilver - connect to Redbrick from your Mac with QuickSilver.