Difference between revisions of "Category:Helpdesk"

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Redbrick's Helpdesk is <s>a lazy shower of absolute wasters</s> an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins.
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Redbrick's Helpdesk is <s>a lazy shower of absolute wasters</s> an elite team of hard-working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of emails to the admins.
  
 
== The Helpdesk Team ==
 
== The Helpdesk Team ==
  
* [[User:duff|duff]]
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* [[User: mag1c]]
* [[User:beimear|beimear]]
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* [[User: berns]]
  
Feel free to mail helpdesk[at]redbrick[dot]dcu[dot]ie with any problems at all. They also have an IRC channel: #helpdesk
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Feel free to mail [mailto:helpdesk@redbrick.dcu.ie helpdesk@redbrick.dcu.ie] with any problems at all. They also have an IRC channel: #helpdesk
  
 
== Helpdesk Tutorials ==
 
== Helpdesk Tutorials ==
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*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account.
 
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account.
 
*[[Screen]] - a guide to using screen.
 
*[[Screen]] - a guide to using screen.
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*[[Tmux]] - a guide to using Tmux
 
*[[Finch]] - command line tunnel to instant messaging, ie: msn, etc.
 
*[[Finch]] - command line tunnel to instant messaging, ie: msn, etc.
  
 
=== Chat ===
 
=== Chat ===
 
*[[IRC|Chat/IRC]] - find out how to chat with other brickies.
 
*[[IRC|Chat/IRC]] - find out how to chat with other brickies.
*[[Irssi]] - page about the irssi client, detailing more advanced features and commands.
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*[[Irssi]] - a page about the irssi client, detailing more advanced features and commands.
*[[BitchX]] - this is an alternate chat client available on RedBrick.
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*[[Weechat]] - this is an alternative chat client available on RedBrick.
*[[Bitlbee]] - use chat to connect to MSN, Yahoo & Google talk.
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*[[Bitlbee]] - use chat to connect to Discord, Facebook, MSN, Yahoo & Google talk.
 
*[[Peepd]] - use chat to connect to Twitter.
 
*[[Peepd]] - use chat to connect to Twitter.
 
*[[OtherIrcClients]] - use ssh forwarding to connect with your own IRC client on your computer.
 
*[[OtherIrcClients]] - use ssh forwarding to connect with your own IRC client on your computer.
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*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn.
 
*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn.
 
*[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird.
 
*[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird.
*[[Newsbeuter]] - how to set up newsbeuter for your rss feeds
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*[[Newsbeuter]] - how to set up newsbeuter for your RSS feeds
  
 
=== Unix ===
 
=== Unix ===
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*[[svn|Subversion]] - Use Subversion for version control on RedBrick
 
*[[svn|Subversion]] - Use Subversion for version control on RedBrick
 
*[[Mercurial]] - Use Mercurial for version control on RedBrick
 
*[[Mercurial]] - Use Mercurial for version control on RedBrick
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*[[Git]] - use Git for version control on Redbrick
  
 
=== Misc ===
 
=== Misc ===
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*[[Acronyms]] - a list of commonly used acronyms.
 
*[[Acronyms]] - a list of commonly used acronyms.
  
=== RedBrick Ubuntu ===
 
*[[RedBrick Ubuntu]] - read all about the special RedBrick ubuntu release.
 
  
 
==Other Useful Stuff==
 
==Other Useful Stuff==
These pages weren't written by us, but are equally helpful, so we've included them here, because we're nice :)
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These pages weren't written by us, but are equally helpful, so we've included them here because we're nice :)
  
 
===Web===
 
===Web===

Latest revision as of 19:39, 23 April 2020

Redbrick's Helpdesk is a lazy shower of absolute wasters an elite team of hard-working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of emails to the admins.

The Helpdesk Team

Feel free to mail helpdesk@redbrick.dcu.ie with any problems at all. They also have an IRC channel: #helpdesk

Helpdesk Tutorials

Here you can find guides on how to use different Redbrick services. These guides are maintained by the Helpdesk team - if there's something we've left out let us know.

Using Your Account

Chat

  • Chat/IRC - find out how to chat with other brickies.
  • Irssi - a page about the irssi client, detailing more advanced features and commands.
  • Weechat - this is an alternative chat client available on RedBrick.
  • Bitlbee - use chat to connect to Discord, Facebook, MSN, Yahoo & Google talk.
  • Peepd - use chat to connect to Twitter.
  • OtherIrcClients - use ssh forwarding to connect with your own IRC client on your computer.

Email

Web

  • Redbrick Wiki - how to use this wiki.
  • Webspace - how to use your Redbrick webspace and get your website up and running.
  • Transferring Files - how to use WinSCP and transfer files to and from Redbrick.
  • .htaccess - using htaccess to password protect areas of your site.
  • PHP - tutorial on using PHP on Redbrick.
  • TomCat - provides an environment for Java code to run in cooperation with a web server.
  • Hosting Your Domain On Redbrick - a quick guide.

News / Message Boards

Unix

  • Unix Intro - an introduction to Unix and basic commands that you can use on Redbrick.
  • Unix Advanced - some more advanced Unix features.
  • File Permissions - introduction to different file permissions and how to use chmod.
  • SSH-Keys - connect without typing a password

Programming

  • Programming On Redbrick - how to use Java, C and C++ compilers on RedBrick.
  • C++ - how to write, compile and run C++ programs using the g++ compiler on RedBrick.
  • Subversion - Use Subversion for version control on RedBrick
  • Mercurial - Use Mercurial for version control on RedBrick
  • Git - use Git for version control on Redbrick

Misc


Other Useful Stuff

These pages weren't written by us, but are equally helpful, so we've included them here because we're nice :)

Web

  • Gallery - how to install Gallery on your own webspace.
  • Wordpress - how to install a wordpress blog.
  • DokuWiki - how to install your own wiki.
  • Vanilla - install a vanilla forum.
  • PubCookie - restrict access to web pages to Redbrick members.

Chat

  • Jabber - connect to the Redbrick jabber server.

Internet

Unix

Mac

  • QuickSilver - connect to Redbrick from your Mac with QuickSilver.