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Helpdesk: Difference between revisions
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Redbrick's Helpdesk is an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins. | Redbrick's Helpdesk is <s>a lazy shower of absolute wasters</s> an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins. | ||
== The Helpdesk Team == | |||
[[User: | * [[User: regaus]] | ||
* [[User: xoreax]] | |||
[ | Feel free to mail [https://www.redbrick.dcu.ie/about/contact/helpdesk helpdesk(at)redbrick(dot)dcu(dot)ie] with any problems at all. <s>They also have an IRC channel: #helpdesk</s> | ||
[[ | == Helpdesk Tutorials == | ||
Here you can find guides on how to use different Redbrick services. These guides are maintained by the Helpdesk team - if there's something we've left out let us know. | |||
=== Using Your Account === | |||
*[[Connect|Connecting to Redbrick]] - how to start using your account. | |||
*[[Intro|Introduction to Redbrick]] - learn the basics. | |||
*[[Hey|Hey]] - how to use Redbrick's instant messaging program, hey. | |||
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account. | |||
*[[Screen]] - a guide to using screen. | |||
*[[Tmux]] - a guide to using Tmux | |||
*[[Finch]] - command line tunnel to instant messaging, ie: msn, etc. | |||
=== Chat === | |||
*[[IRC|Chat/IRC]] - find out how to chat with other brickies. | |||
*[[Irssi]] - page about the irssi client, detailing more advanced features and commands. | |||
*[[Weechat]] - this is an alternate chat client available on RedBrick. | |||
*[[Bitlbee]] - use chat to connect to MSN, Yahoo & Google talk. | |||
*[[Peepd]] - use chat to connect to Twitter. | |||
*[[OtherIrcClients]] - use ssh forwarding to connect with your own IRC client on your computer. | |||
=== Email === | |||
*[[Automatic Forwarding]] - how to remove or set up forwarding to different addresses. | |||
*[[DCU Apps - Redbrick Email]] - setup your DCU Apps account to send and receive emails with your Redbrick address. | |||
*[[Mutt|Using mutt]] - how to use mutt to read and send emails. | |||
*[[Webmail]] - learn more about Redbrick's web-based mail clients. | |||
=== Web === | |||
*[[Help:Contents|Redbrick Wiki]] - how to use this wiki. | |||
*[[Webspace]] - how to use your Redbrick webspace and get your website up and running. | |||
*[[Transferring Files]] - how to use WinSCP and transfer files to and from Redbrick. | |||
*[[Htaccess|.htaccess]] - using htaccess to password protect areas of your site. | |||
*[[PHP]] - tutorial on using PHP on Redbrick. | |||
*[[Tomcat|TomCat]] - provides an environment for Java code to run in cooperation with a web server. | |||
*[[Hosting Your Domain On Redbrick]] - a quick guide. | |||
=== News / Message Boards === | |||
*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn. | |||
*[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird. | |||
*[[Newsbeuter]] - how to set up newsbeuter for your rss feeds | |||
=== Unix === | |||
*[[Unix Intro]] - an introduction to Unix and basic commands that you can use on Redbrick. | |||
*[[Unix Advanced]] - some more advanced Unix features. | |||
*[[File Permissions]] - introduction to different file permissions and how to use chmod. | |||
*[[SSH-Keys]] - connect without typing a password | |||
=== Programming === | |||
*[[Programming On Redbrick]] - how to use Java, C and C++ compilers on RedBrick. | |||
*[[Cplusplus|C++]] - how to write, compile and run C++ programs using the g++ compiler on RedBrick. | |||
*[[svn|Subversion]] - Use Subversion for version control on RedBrick | |||
*[[Mercurial]] - Use Mercurial for version control on RedBrick | |||
*[[Git]] - use Git for version control on Redbrick | |||
== | === Misc === | ||
*[[Smilies]] - a guide on smilies, with lots of different and bizarre variations. :) | |||
*[[Creating Man Pages|Creating your own man page]] - how to make your own man page. | |||
*[[Makefiles]] - how to write makefiles. | |||
*[[Vim text editor]] - how to use Vim. | |||
*[[Acronyms]] - a list of commonly used acronyms. | |||
==Other Useful Stuff== | |||
These pages weren't written by us, but are equally helpful, so we've included them here, because we're nice :) | |||
===Web=== | |||
*[[Installing Gallery On Redbrick|Gallery]] - how to install Gallery on your own webspace. | |||
*[[Installing Wordpress on Redbrick|Wordpress]] - how to install a wordpress blog. | |||
*[[DokuWiki_on_Redbrick|DokuWiki]] - how to install your own wiki. | |||
*[[Vanilla_on_Redbrick|Vanilla]] - install a vanilla forum. | |||
*[[PubCookie_on_Redbrick|PubCookie]] - restrict access to web pages to Redbrick members. | |||
===Chat=== | |||
*[[Redbrick_Jabber/IM|Jabber]] - connect to the Redbrick jabber server. | |||
===Internet=== | |||
*[[How-To:Port Forwarding|Port Forwarding]] - how to port forward through Redbrick. | |||
===Unix=== | |||
*[[Mass Renaming Files]] - how to rename lots of files at once. | |||
[[ | ===Mac=== | ||
*[[Connecting_to_redbrick_with_Quicksilver|QuickSilver]] - connect to Redbrick from your Mac with QuickSilver. | |||
__NOTOC__ | |||
[[ | [[Category:Helpdesk]] | ||
[[Category:HowTo]] | |||