Helpdesk: Difference between revisions

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== Helpdesk Tutorials ==
== Helpdesk Tutorials ==
 
=== Using Your Account ===
*[[Intro|Introduction to Redbrick]] - learn the basics.
*[[Intro|Introduction to Redbrick]] - learn the basics.
*[[Hey#Tutorial|Hey]] - how to use Redbrick's instant messaging program, hey.
*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups.


=== Chat ===
*[[IRC|Chat/IRC]] - find out how to chat with other brickies.
*[[IRC|Chat/IRC]] - find out how to chat with other brickies.
*[[Irssi|irssi]] - page about the irssi client.
*[[Irssi|irssi]] - page about the irssi client.


*[[Hey#Tutorial|Hey]] - how to use Redbrick's instant messaging program, hey.
=== Web ===
 
*[[Webspace]] - how to use your Redbrick webspace and get your website up and running.
*[[Webspace]] - how to use your Redbrick webspace and get your website up and running.
*[[Transferring Files]] - how to use WinSCP and transfer files to and from Redbrick.
*[[Transferring Files]] - how to use WinSCP and transfer files to and from Redbrick.


=== Unix ===
*[[Unix Intro]] - an introduction to Unix and basic commands that you can use on Redbrick.
*[[Unix Intro]] - an introduction to Unix and basic commands that you can use on Redbrick.
*[[Unix Advanced]] - some more advanced Unix features.
*[[Unix Advanced]] - some more advanced Unix features.
*[[File Permissions]] - introduction to different file permissions and how to use chmod.
*[[File Permissions]] - introduction to different file permissions and how to use chmod.


=== Misc ===
*[[Smilies]] - a guide on smilies, with lots of different and bizarre variations. :)
*[[Smilies]] - a guide on smilies, with lots of different and bizarre variations. :)
*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups.
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account.
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account.

Revision as of 05:37, 10 February 2007

Redbrick's Helpdesk is an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins.

The Helpdesk Team:


Feel free to mail helpdesk with any problems at all.

Helpdesk Tutorials

Using Your Account

Chat

  • Chat/IRC - find out how to chat with other brickies.
  • irssi - page about the irssi client.

Web

  • Webspace - how to use your Redbrick webspace and get your website up and running.
  • Transferring Files - how to use WinSCP and transfer files to and from Redbrick.

Unix

  • Unix Intro - an introduction to Unix and basic commands that you can use on Redbrick.
  • Unix Advanced - some more advanced Unix features.
  • File Permissions - introduction to different file permissions and how to use chmod.

Misc

  • Smilies - a guide on smilies, with lots of different and bizarre variations. :)
  • Account Customisation - how to change the look and feel of your Redbrick account.