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== The Helpdesk Team ==
== The Helpdesk Team ==


* [[User:greenday|greenday]]
* [[User: nibbles]]
* [[User:grace|grace]]
* [[User: s_rogue]]


Feel free to mail helpdesk[at]redbrick[dot]dcu[dot]ie with any problems at all. They also have an IRC channel: #helpdesk
Feel free to mail [mailto:helpdesk@redbrick.dcu.ie helpdesk@redbrick.dcu.ie] with any problems at all.
 
Ping them in the [https://discord.com/channels/568403963595063307/568810176640188460 #helpdesk] channel on Discord with @Helpdesk


== Helpdesk Tutorials ==
== Helpdesk Tutorials ==
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*[[Connect|Connecting to Redbrick]] - how to start using your account.
*[[Connect|Connecting to Redbrick]] - how to start using your account.
*[[Intro|Introduction to Redbrick]] - learn the basics.
*[[Intro|Introduction to Redbrick]] - learn the basics.
*[[Hey|Hey]] - how to use Redbrick's instant messaging program, hey.
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account.
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account.
*[[Screen]] - a guide to using screen.
*[[Tmux]] - a guide to using Tmux
*[[Finch]] - command line tunnel to instant messaging, ie: msn, etc.
 
=== Chat ===
*[[IRC|Chat/IRC]] - find out how to chat with other brickies.
*[[Irssi]] - page about the irssi client, detailing more advanced features and commands.
*[[Weechat]] - this is an alternate chat client available on RedBrick.
*[[Bitlbee]] - use chat to connect to MSN, Yahoo & Google talk.
*[[Peepd]] - use chat to connect to Twitter.
*[[OtherIrcClients]] - use ssh forwarding to connect with your own IRC client on your computer.


=== Email ===
=== Email ===
*[[Setting up Mail Clients]] - Set up your Redbrick email with your own client, such as Gmail or Thunderbird <b>[Up to date as of 2026]</b>
*[[Webmail]] - learn more about Redbrick's web-based mail clients.
*[[Automatic Forwarding]] - how to remove or set up forwarding to different addresses.
*[[Automatic Forwarding]] - how to remove or set up forwarding to different addresses.
*[[DCU Apps - Redbrick Email]] - setup your DCU Apps account to send and receive emails with your Redbrick address.
*[[Mutt|Using mutt]] - how to use mutt to read and send emails.
*[[Webmail]] - learn more about Redbrick's web-based mail clients.


=== Web ===
=== Web ===
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*[[Webspace]] - how to use your Redbrick webspace and get your website up and running.
*[[Webspace]] - how to use your Redbrick webspace and get your website up and running.
*[[Transferring Files]] - how to use WinSCP and transfer files to and from Redbrick.
*[[Transferring Files]] - how to use WinSCP and transfer files to and from Redbrick.
*[[Htaccess|.htaccess]] - using htaccess to password protect areas of your site.
 
*[[PHP]] - tutorial on using PHP on Redbrick.
*[[Tomcat|TomCat]] - provides an environment for Java code to run in cooperation with a web server.
*[[Hosting Your Domain On Redbrick]] - a quick guide.
*[[Hosting Your Domain On Redbrick]] - a quick guide.


=== News / Message Boards ===
=== News / Message Boards ===
*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn.
 
*[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird.
*[[Newsbeuter]] - how to set up newsbeuter for your rss feeds
*[[Newsbeuter]] - how to set up newsbeuter for your rss feeds


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=== Programming ===
=== Programming ===
*[[Programming On Redbrick]] - how to use Java, C and C++ compilers on RedBrick.
*[[Programming On Redbrick]] - how to use Java, C and C++ compilers on RedBrick.
*[[Cplusplus|C++]] - how to write, compile and run C++ programs using the g++ compiler on RedBrick.
*[[Git]] - use Git for version control on Redbrick
*[[svn|Subversion]] - Use Subversion for version control on RedBrick
*[[Mercurial]] - Use Mercurial for version control on RedBrick


=== Misc ===
=== Misc ===
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*[[Acronyms]] - a list of commonly used acronyms.
*[[Acronyms]] - a list of commonly used acronyms.


== Archived ==
*Using Your Account
**[[Screen]] - a guide to using screen.
**[[Finch]] - command line tunnel to instant messaging, ie: msn, etc.
**[[Hey|Hey]] - how to use Redbrick's instant messaging program, hey.
*Chat
**[[IRC|Chat/IRC]] - find out how to chat with other brickies.
**[[Irssi]] - page about the irssi client, detailing more advanced features and commands.
**[[Weechat]] - this is an alternate chat client available on RedBrick.
**[[Bitlbee]] - use chat to connect to MSN, Yahoo & Google talk.
**[[Peepd]] - use chat to connect to Twitter.
**[[OtherIrcClients]] - use ssh forwarding to connect with your own IRC client on your computer.
**[[Redbrick_Jabber/IM|Jabber]] - connect to the Redbrick jabber server.
*Email
**[[DCU Apps - Redbrick Email]] - setup your DCU Apps account to send and receive emails with your Redbrick address.
**[[Mutt|Using mutt]] - how to use mutt to read and send emails.


==Other Useful Stuff==
*Web
These pages weren't written by us, but are equally helpful, so we've included them here, because we're nice :)
**[[Htaccess|.htaccess]] - using htaccess to password protect areas of your site.
**[[PHP]] - tutorial on using PHP on Redbrick.
**[[Tomcat|TomCat]] - provides an environment for Java code to run in cooperation with a web server.
**[[Installing Gallery On Redbrick|Gallery]] - how to install Gallery on your own webspace.
**[[Installing Wordpress on Redbrick|Wordpress]] - how to install a wordpress blog.
**[[DokuWiki_on_Redbrick|DokuWiki]] - how to install your own wiki.
**[[Vanilla_on_Redbrick|Vanilla]] - install a vanilla forum.
**[[PubCookie_on_Redbrick|PubCookie]] - restrict access to web pages to Redbrick members.


===Web===
*News / Message Boards
*[[Installing Gallery On Redbrick|Gallery]] - how to install Gallery on your own webspace.
**[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn.
*[[Installing Wordpress on Redbrick|Wordpress]] - how to install a wordpress blog.
**[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird.
*[[DokuWiki_on_Redbrick|DokuWiki]] - how to install your own wiki.
*[[Vanilla_on_Redbrick|Vanilla]] - install a vanilla forum.
*[[PubCookie_on_Redbrick|PubCookie]] - restrict access to web pages to Redbrick members.


===Chat===
*Programming
*[[Redbrick_Jabber/IM|Jabber]] - connect to the Redbrick jabber server.
**[[Cplusplus|C++]] - how to write, compile and run C++ programs using the g++ compiler on RedBrick.
**[[svn|Subversion]] - Use Subversion for version control on RedBrick
**[[Mercurial]] - Use Mercurial for version control on RedBrick


===Internet===
*Mac
*[[How-To:Port Forwarding|Port Forwarding]] - how to port forward through Redbrick.
**[[Connecting_to_redbrick_with_Quicksilver|QuickSilver]] - connect to Redbrick from your Mac with QuickSilver


===Unix===
*Internet
*[[Mass Renaming Files]] - how to rename lots of files at once.
**[[How-To:Port Forwarding|Port Forwarding]] - how to port forward through Redbrick.


===Mac===
*[[Connecting_to_redbrick_with_Quicksilver|QuickSilver]] - connect to Redbrick from your Mac with QuickSilver.


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[[Category:Helpdesk]]
[[Category:Helpdesk]]
[[Category:HowTo]]