Helpdesk

Redbrick's Helpdesk is an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins.

'The Helpdesk Team'

• gizmo

• undone

• drag0n

Feel free to mail helpdesk with any problems at all.

Helpdesk Tutorials

Using Your Account

• Introduction to Redbrick - learn the basics.
• Hey - how to use Redbrick's instant messaging program, hey.
• Redbrick Newsgroups - how to read and post to the Redbrick newsgroups.

Chat

• Chat/IRC - find out how to chat with other brickies.
• irssi - page about the irssi client.

Web

• Webspace - how to use your Redbrick webspace and get your website up and running.
• Transferring Files - how to use WinSCP and transfer files to and from Redbrick.

Unix

• Unix Intro - an introduction to Unix and basic commands that you can use on Redbrick.
• Unix Advanced - some more advanced Unix features.
• File Permissions - introduction to different file permissions and how to use chmod.

Misc

• Smilies - a guide on smilies, with lots of different and bizarre variations. :)
• Account Customisation - how to change the look and feel of your Redbrick account.