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Helpdesk: Difference between revisions
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Redbrick's Helpdesk is an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins. | Redbrick's Helpdesk is <s>a lazy shower of absolute wasters</s> an elite team of hard working individuals dedicated to helping Redbrick users by answering queries, running workshops and forwarding hundreds of mails to the admins. | ||
== The Helpdesk Team == | == The Helpdesk Team == | ||
Feel free to mail helpdesk | * [[User: regaus]] | ||
* [[User: xoreax]] | |||
Feel free to mail [https://www.redbrick.dcu.ie/about/contact/helpdesk helpdesk(at)redbrick(dot)dcu(dot)ie] with any problems at all. <s>They also have an IRC channel: #helpdesk</s> | |||
== Helpdesk Tutorials == | == Helpdesk Tutorials == | ||
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*[[Connect|Connecting to Redbrick]] - how to start using your account. | *[[Connect|Connecting to Redbrick]] - how to start using your account. | ||
*[[Intro|Introduction to Redbrick]] - learn the basics. | *[[Intro|Introduction to Redbrick]] - learn the basics. | ||
*[[Hey | *[[Hey|Hey]] - how to use Redbrick's instant messaging program, hey. | ||
*[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account. | *[[Account Customisation (zsh)|Account Customisation]] - how to change the look and feel of your Redbrick account. | ||
*[[Screen]] - a guide to using screen. | |||
*[[Tmux]] - a guide to using Tmux | |||
*[[Finch]] - command line tunnel to instant messaging, ie: msn, etc. | |||
=== Chat === | === Chat === | ||
*[[IRC|Chat/IRC]] - find out how to chat with other brickies. | *[[IRC|Chat/IRC]] - find out how to chat with other brickies. | ||
*[[Irssi]] - page about the irssi client, detailing more advanced features and commands. | *[[Irssi]] - page about the irssi client, detailing more advanced features and commands. | ||
*[[ | *[[Weechat]] - this is an alternate chat client available on RedBrick. | ||
*[[Bitlbee]] - use chat to connect to MSN, Yahoo & Google talk. | *[[Bitlbee]] - use chat to connect to MSN, Yahoo & Google talk. | ||
*[[Peepd]] - use chat to connect to Twitter. | |||
*[[OtherIrcClients]] - use ssh forwarding to connect with your own IRC client on your computer. | |||
=== Email === | === Email === | ||
*[[Automatic Forwarding]] - how to remove or set up forwarding to different addresses. | *[[Automatic Forwarding]] - how to remove or set up forwarding to different addresses. | ||
*[[DCU Apps - Redbrick Email]] - setup your DCU Apps account to send and receive emails with your Redbrick address. | |||
*[[Mutt|Using mutt]] - how to use mutt to read and send emails. | *[[Mutt|Using mutt]] - how to use mutt to read and send emails. | ||
*[[Webmail]] - learn more about Redbrick's web-based mail clients. | *[[Webmail]] - learn more about Redbrick's web-based mail clients. | ||
=== Web === | === Web === | ||
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*[[Htaccess|.htaccess]] - using htaccess to password protect areas of your site. | *[[Htaccess|.htaccess]] - using htaccess to password protect areas of your site. | ||
*[[PHP]] - tutorial on using PHP on Redbrick. | *[[PHP]] - tutorial on using PHP on Redbrick. | ||
*[[Tomcat|TomCat]] - | *[[Tomcat|TomCat]] - provides an environment for Java code to run in cooperation with a web server. | ||
*[[Hosting Your Domain On Redbrick]] - a quick guide. | |||
===News=== | === News / Message Boards === | ||
*[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn. | *[[Redbrick Newsgroups]] - how to read and post to the Redbrick newsgroups using slrn. | ||
*[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird. | *[[Using the Boards with Thunderbird|Boards with Thunderbird]] - how to use the boards in Thunderbird. | ||
*[[Newsbeuter]] - how to set up newsbeuter for your rss feeds | |||
=== Unix === | === Unix === | ||
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=== Programming === | === Programming === | ||
*[[Programming | *[[Programming On Redbrick]] - how to use Java, C and C++ compilers on RedBrick. | ||
*[[Cplusplus|C++]] - how to write, compile and run C++ programs. | *[[Cplusplus|C++]] - how to write, compile and run C++ programs using the g++ compiler on RedBrick. | ||
*[[svn|Subversion]] - Use Subversion for version control on RedBrick | |||
*[[Mercurial]] - Use Mercurial for version control on RedBrick | |||
*[[Git]] - use Git for version control on Redbrick | |||
=== Misc === | === Misc === | ||
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*[[Creating Man Pages|Creating your own man page]] - how to make your own man page. | *[[Creating Man Pages|Creating your own man page]] - how to make your own man page. | ||
*[[Makefiles]] - how to write makefiles. | *[[Makefiles]] - how to write makefiles. | ||
*[[Vim text editor]] - how to use Vim. | |||
*[[Acronyms]] - a list of commonly used acronyms. | |||
==Other Useful Stuff== | ==Other Useful Stuff== | ||